From the Bluetooth setting of the mobile device, check that the audio device is selected or check the Bluetooth setting of the mobile device. Check that the Bluetooth communication of audio device and mobile device is ON. If a Bluetooth connection cannot be established between the paired audio device in the mobile device and the Music Center application, check the following. Sony audio devices that can connect to Music Center / SongPal Bluetooth ® connection required.IMPORTANT: Please check the compatible products for this article at the link below. Voice assist function compatible with Android smartphone (Google App) or iPhone (Siri). Deformation or damage from dropping the system or subjecting it to mechanical shock may cause deterioration of the waterproof and dust proof performance. This does not guarantee no damage, no breakdown, or waterproof and dust proof performance in all conditions. When watching movies using the Party Connect function, there may be a gap between video and audio. Only compatible between SRS-XB43, SRS-XB33, SRS-XB23. User must link compatible devices in order to control operation. Requires download of Sony Music Center app for iPhone from the App Store or for Android from Google Play. To use the Fiestable app you’ll need to download the Sony | Music Center app first. Requires download of Fiestable app for iPhone from the App Store or for Android from Google Play. A BLUETOOTH connection is not available on the devices with iOS 9.x or earlier. For Apple iOS devices, the system is compatible with iOS 10.0 or later. Interoperability and compatibility among Bluetooth ® devices vary. The speaker has been tested to and continues to block dust after stirring for 8 hours in a testing device which contains dust particles that are up to 75 mm in diameter Dustproof specification of IP6X*2 as specified in “Degrees of protection against solid foreign objects”. The speaker has been tested to and maintains its operability when gently submersed in water to a depth of 1 meter for up to 30 minutes. Water-resistant specification of IPX7*1 as specified in “Degree of protection against water immersion” of the IEC60529. 
Requires that all ports and covers are firmly closed.Battery capacity decreases over time and use. Actual performance varies based on settings, environmental conditions, and usage.
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